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FAQs on site

What is the GNARBOX?

A pocket-sized device that empowers you to backup, organize, edit & share HD videos and photos, laptop free.

How does the GNARBOX work?

Simply plug in your card, connect to the GNARBOX and power up the iOS or Android App! 

Who needs a GNARBOX?

Anyone with a camera! Great for trips, travels and adventures where you have your camera but want to leave your laptop behind.

Are there taxes when receiving international orders?

Yes the customer may be required to pay taxes upon import of goods. GNARBOX does not cover or pre-calculate VAT taxes. It is on the responsibility of the customer to cover these costs on import.

I use a Compact Flash Card. Can I use GNARBOX?

Yes! Just plug your card reader into the USB3.

What are the supported filetypes, resolutions and framerates? 

.MP4, .MOV, .JPG, and .RAW files (Sony, Canon, Nikon, Panasonic, Fuji and Olympus file formats) 

<720p, 720p, 1080p, 1440p, 2.7k, 4k

24, 30, 48, 60, 80, 90, 120, 180, 240

Unsupported files here.

My GNARBOX is getting hot, should I be concerned?

The aluminum top of the GNARBOX is a heatsink that extracts heat from the battery and processor. It will get its hottest during charging but also gets hot while editing videos for a long duration. We recommend keeping it out of the sun during use and making sure you have the latest OS and Firmware for your GNARBOX. 

Is there a public product roadmap?

Yes! Check it out at

Do I have full ability to slow-mo those frame-rates?

Not yet, but a feature that will come in our software updates!

Can I color correct 4K Videos and RAW Photos?

You are currently able to color correct photos and videos using the iOS and Android apps! 

Can I export stills from my videos in full resolution?

Yes. We break it down by frame so there are no more screenshots. 

Will it work with my Android or iOS phone or tablet?

GNARBOX is compatible with Android and iOS phones and tablets. It does not work with Windows based mobile devices.

Does the GNARBOX work if I have no cell reception or access to WiFi?

Yes. Perfect for working on video and photo edits and organization while in airplane mode.

Does the GNARBOX use my data plan?

No, not outside the normal usage. It will give you the option to download firmware updates using cellular data or by connecting to your local WiFi.